Dear Pling Team,
I hope this message finds you well. We, the contributors to the Pling platform, are writing to express our concerns and seek clarification regarding the current payout situation. As per the terms and conditions outlined in the Pling service, we understand that payouts are processed and distributed by the 13th of each month. However, as of today, the 21st of the month, we have yet to receive our payouts for the previous month.
We fully appreciate the voluntary nature of the payout service and the effort you have put into creating a platform that supports creators of free and open-source software & content. Nevertheless, we are puzzled by the recent lack of payouts and the uncertainty surrounding the payout process.
We have diligently followed all the guidelines provided in the terms and conditions to be eligible for payout, including maintaining a valid PayPal address and ensuring our contributions meet the necessary requirements. It is our understanding that if all the criteria are met, and there are no reasons to decide otherwise, contributors should receive their payouts within the following month.
We acknowledge that the terms state that payouts are not guaranteed, but we would like to emphasize that this information was not explicitly mentioned in the original terms and conditions. As a result, contributors who have donated and supported the Pling section are feeling disheartened and concerned about the transparency and fairness of the process.
We kindly request the Pling Team to address this matter promptly and provide us with clear communication regarding the status of our payouts. If there are any unforeseen circumstances or adjustments to the payout process for this month, we ask for transparency and an explanation to help us understand the situation better.
The contributors of Pling have put in considerable time and effort to create valuable content for the platform, and receiving timely payouts is essential to sustain this dedication. We hope that you will consider our request and take the necessary steps to process the outstanding payouts as soon as possible.
Thank you for your attention to this matter, and we look forward to a positive resolution and continued support for the vibrant community of creators on Pling.
Sincerely,
user of pling