I can't use the chat function

Hi,

I’ve never been able to use the chat on chat.opendesktop.org . I tried to login with the username as well as with my email address and always fail with message “incorrect username or password”.
Is this service still available? If so, how to use it?

Thanks for any help

A week has passed and nothing happened. Any chance for a status update?

Hi,

sorry for the long wait, and thanks for your patience!

We’ve checked a few things on our side and updated your account entry in our authentication system – it’s possible that a password synchronization issue was causing the login failure.

Could you please try logging in again? If it still doesn’t work, please let me know right away (ideally with the exact time of your attempt and the username you entered), so I can check the server logs for that specific attempt.

Thanks and best regards

Hi dschinn-de,
I just tried a minute ago with my username “unknown-spirit” and my email-address, both failed.

Thanks for the help