The number of download counts on a product page does gets increased with each download but same is not being done with the total download counts of that product in payout section, its been stuck to a certain number since last 3 days and so does the total payout amount also is freezed with that even though number of downloads on specific individual products does gets updated and increased in the product page itself…
While we appreciate the work you’re doing, there is no need to ping us for every issue. We will respond when we can. As for any payment issues I cannot help, I have no access to the payout information or accounts.