Good morning, I kindly and respectfully ask for your help. I’m not sure whether this error comes from my PayPal account or from OpenDesktop, but I contacted PayPal and they informed me that my account has no restrictions whatsoever. I would greatly appreciate it if you could try making a manual payment. This is the final payment, and I would not like to lose it.
Hi, unfortunately there’s nothing we can do on our end. When we attempt to process your payment, PayPal’s API returns an error indicating that your account is restricted for receiving payments.
Since you’ve already been in touch with PayPal and they’ve confirmed your account can receive funds, this seems to be a restriction specifically on their side that we can’t influence or bypass. It’s frustrating, I know – the issue is purely between you and PayPal’s backend systems.
At this point, you might want to reach out to PayPal support again with this specific technical detail (the “account restricted” error we’re seeing), as it may help them identify and resolve what’s blocking incoming payments to your account.