# Payment issue
**URL:** https://forum.opendesktop.org/t/payment-issue/20162
**Category:** Payments
**Created:** [April 15, 2022, 2:02am UTC](https://forum.opendesktop.org/t/payment-issue/20162 "2022-04-15T02:02:08Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 15, 2022, 2:02am UTC](https://forum.opendesktop.org/t/payment-issue/20162/1 "2022-04-15T02:02:08Z")
my account has been excluded from receiving plings. what is the exact reason for that
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 16, 2022, 1:58am UTC](https://forum.opendesktop.org/t/payment-issue/20162/2 "2022-04-16T01:58:54Z")
pls can some one look in to this problem. i mod those wallpapers on my own and it cant be a misuse
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### Author:  [@justinz](https://forum.opendesktop.org/u/justinz)
#### Post date: [April 16, 2022, 8:43am UTC](https://forum.opendesktop.org/t/payment-issue/20162/3 "2022-04-16T08:43:52Z")
@siyuandong can you please assist this user with their payout query.
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 18, 2022, 4:42am UTC](https://forum.opendesktop.org/t/payment-issue/20162/4 "2022-04-18T04:42:34Z")
How about me XD?
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### Author:  [@justinz](https://forum.opendesktop.org/u/justinz)
#### Post date: [April 18, 2022, 8:04am UTC](https://forum.opendesktop.org/t/payment-issue/20162/5 "2022-04-18T08:04:26Z")
You weren’t listed in the post, so I didn’t tag you.
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 18, 2022, 11:10am UTC](https://forum.opendesktop.org/t/payment-issue/20162/6 "2022-04-18T11:10:18Z")
just i created another topic few days ago and nobody replied, sorry for tag
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### Author:  [@justinz](https://forum.opendesktop.org/u/justinz)
#### Post date: [April 19, 2022, 1:23am UTC](https://forum.opendesktop.org/t/payment-issue/20162/7 "2022-04-19T01:23:49Z")
Sorry I missed it.
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 19, 2022, 6:27am UTC](https://forum.opendesktop.org/t/payment-issue/20162/8 "2022-04-19T06:27:04Z")
Means payment or topic?
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 19, 2022, 11:56am UTC](https://forum.opendesktop.org/t/payment-issue/20162/9 "2022-04-19T11:56:53Z")
can you look in to the case because this admin was last seen in 2021
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### Author:  [@justinz](https://forum.opendesktop.org/u/justinz)
#### Post date: [April 20, 2022, 10:33pm UTC](https://forum.opendesktop.org/t/payment-issue/20162/10 "2022-04-20T22:33:55Z")
@starbuck as Siyuan is unavailable are you able to please assist these users with their payout enquiry?
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 22, 2022, 11:35am UTC](https://forum.opendesktop.org/t/payment-issue/20162/11 "2022-04-22T11:35:56Z")
no one is available to help with the payout enquiry?
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 23, 2022, 4:26pm UTC](https://forum.opendesktop.org/t/payment-issue/20162/12 "2022-04-23T16:26:24Z")
Seems like yep
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 27, 2022, 5:14am UTC](https://forum.opendesktop.org/t/payment-issue/20162/13 "2022-04-27T05:14:31Z")
Did u get ur payment bro?
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### Author:  [@maggiedong](https://forum.opendesktop.org/u/maggiedong)
#### Post date: [April 27, 2022, 8:07am UTC](https://forum.opendesktop.org/t/payment-issue/20162/14 "2022-04-27T08:07:33Z")
Hi botarsenal, Hi dim4ugan
Because of copyright infringements, you are excluded from receiving plings.
Regards
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### Author:  [@dim4ugan](https://forum.opendesktop.org/u/dim4ugan)
#### Post date: [April 27, 2022, 8:54am UTC](https://forum.opendesktop.org/t/payment-issue/20162/15 "2022-04-27T08:54:29Z")
I understand, but when tagged me about licence I provided all required info, isn’t it enough?
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 27, 2022, 4:27pm UTC](https://forum.opendesktop.org/t/payment-issue/20162/16 "2022-04-27T16:27:51Z")
for what products
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 27, 2022, 4:31pm UTC](https://forum.opendesktop.org/t/payment-issue/20162/17 "2022-04-27T16:31:36Z")
no still excluded
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 28, 2022, 10:47am UTC](https://forum.opendesktop.org/t/payment-issue/20162/18 "2022-04-28T10:47:58Z")
i unpublished the copyrighted product. now can you now look in to my payout. if there are more i cant remove those on my side because they are published 3 years ago.
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### Author:  [@botarsenal](https://forum.opendesktop.org/u/botarsenal)
#### Post date: [April 29, 2022, 2:35am UTC](https://forum.opendesktop.org/t/payment-issue/20162/19 "2022-04-29T02:35:59Z")
i unpublished all the products related to pexels and other websites. pls can you now look in to my payout enquiry
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### Author:  [@maggiedong](https://forum.opendesktop.org/u/maggiedong)
#### Post date: [April 29, 2022, 7:48am UTC](https://forum.opendesktop.org/t/payment-issue/20162/20 "2022-04-29T07:48:54Z")
Hi botarsenal, I will forward your enquiry to the team. Thanks.
Regards
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