# No payout for two months
**URL:** https://forum.opendesktop.org/t/no-payout-for-two-months/20706
**Category:** Payments
**Created:** [June 9, 2023, 1:57pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706 "2023-06-09T13:57:30Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [June 9, 2023, 1:57pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/1 "2023-06-09T13:57:30Z")
I’ve been getting the PayPal API error again for 2 months.
Please initiate payouts manually.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [June 14, 2023, 9:18am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/2 "2023-06-14T09:18:21Z")
Administration, please answer my question.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [June 15, 2023, 9:33am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/3 "2023-06-15T09:33:56Z")
We will have to check this again in more detail. We ask for a little patience.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [June 15, 2023, 9:35am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/4 "2023-06-15T09:35:36Z")
Thanks, and have a nice day!
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [June 29, 2023, 2:24pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/5 "2023-06-29T14:24:31Z")
It’s been 20 days since my problem report and 2 weeks since the last message (about additional verification). The situation has not changed.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [June 30, 2023, 6:11pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/6 "2023-06-30T18:11:10Z")
We have looked again more closely. There was an error message from Paypal :
> The email account Receiver not in receive money enabled country is based in a country that isn’t enabled to receive payments
I’m afraid there’s nothing we can do.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [June 30, 2023, 7:24pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/7 "2023-06-30T19:24:49Z")
Please tell me in what currency the funds are being sent at the moment (if this currency is not available, I will add it).
Thank you.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [July 1, 2023, 6:39am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/8 "2023-07-01T06:39:08Z")
If my information is correct, payments will be made in EUR. However, I am not sure if this is relevant because the error message says that the country to which the email belongs cannot receive payments. There can be several reasons for this. For example, technically, because Paypal does not have the infrastructure or licence to pay out there. Or it could be regulatory, meaning that payouts are restricted or prevented by law.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 1, 2023, 7:17am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/9 "2023-07-01T07:17:21Z")
Thanks, I will try to discuss this with PayPal support.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 22, 2023, 5:16am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/10 "2023-07-22T05:16:00Z")
Good day.
This is official answer from PayPal:
Having reviewed your PayPal account, I inform you that there are no restrictions or blocks on your account for receiving transfers. At the same time, I inform you that you, like other users of Ukrainian accounts, can only accept personal payments (transfer to a friend or relative). Due to the lack of personal payments in these regions, you will not be able to receive a transfer from the following countries: China, Taiwan, Korea, Dominican Republic, Malaysia, UAE, Argentina, Israel, Mexico.
Payments from organizations, withdrawals of funds from various sites are commercial transactions, therefore they will be rejected by the system, and the funds will be returned back to the sender.
Also, the transfer will not work if the sender is an individual, but selects a commercial payment type when sending.
You are important to us and therefore we try to expand our capabilities, such as receiving commercial transfers (payment for goods or services), as quickly as possible, however, due to the complexity of financial legislation, it takes some time to add certain functions, so we will inform you as changes are made.
Can you help me?
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [July 22, 2023, 7:30am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/11 "2023-07-22T07:30:01Z")
Hmm, ok sounds not good and limits our possibilities massively. I’ll discuss this in the team if we can find any solution.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [July 22, 2023, 8:15am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/12 "2023-07-22T08:15:18Z")
I tried to send the money via the “Send money” function. Let’s see if this works.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 22, 2023, 9:00am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/13 "2023-07-22T09:00:53Z")
Yes, just received for June. But April and May payout never came. Can you initiate a manual payout for previous mothns?
Under comment is recieved.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [July 22, 2023, 12:03pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/14 "2023-07-22T12:03:32Z")
So far so good. For the payout of the previous months I have to ask, because it is not so that we have the money somewhere surplus. We simply thrown it into the payout pot for next month. So I’m afraid the answer will be no.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 22, 2023, 7:21pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/15 "2023-07-22T19:21:33Z")
Did I understand correctly that you first asked me to wait 2 months to solve the problem, and then said that we could not do anything because a lot of time had passed?
This looks funny…
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 23, 2023, 10:57am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/16 "2023-07-23T10:57:51Z")
My first post was here:
> [@No payout for March](https://forum.opendesktop.org/t/no-payout-for-march/20636):
>
> Good afternoon. It’s already May on the calendar, and my payment for March is frozen. Can you manually initiate a payment? Thank you.
I immediately pointed out that the payment for April was frozen.
And so far nothing has happened.
And here, with a similar problem, they were able to pay me for the previous months:
> [@Payment hasn't gone through for two months](https://forum.opendesktop.org/t/payment-hasnt-gone-through-for-two-months/20467):
>
> Now the fee is paid already for December. However, I have not received yet for November. It’s been like this for 2 months now… What can be wrong? Thank you. [Screenshot\_20230117\_234630]
I still ask for consideration of my question (because the payments were missed through no fault of mine).
P.S. In the status for April payout, please wait (stay tuned).
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 25, 2023, 9:55am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/17 "2023-07-25T09:55:02Z")
Good afternoon. I correctly understtod that the answer was given earlier and there will be no revision?
Thank you.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 27, 2023, 3:51pm UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/18 "2023-07-27T15:51:19Z")
Good afternoon. Let’s end this thread, shall we? Answer something…
Thank you.
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### Author:  [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de)
#### Post date: [July 31, 2023, 10:14am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/19 "2023-07-31T10:14:51Z")
I’m sorry, I have no way of starting a backdated payout for the past few months.
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### Author:  [@driglu4it](https://forum.opendesktop.org/u/driglu4it)
#### Post date: [July 31, 2023, 10:26am UTC](https://forum.opendesktop.org/t/no-payout-for-two-months/20706/20 "2023-07-31T10:26:00Z")
Ok, thanks for callback.