# New User; Can't Log into NextCloud (etc.)
**URL:** https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053
**Category:** Opendesktop.org - Your Libre Cloud Services
**Created:** [August 8, 2024, 3:46pm UTC](https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053 "2024-08-08T15:46:04Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@jcolag](https://forum.opendesktop.org/u/jcolag)
#### Post date: [August 8, 2024, 3:46pm UTC](https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053/1 "2024-08-08T15:46:04Z")
I hate the idea of cluttering the forum with yet another post (especially with the forum software nagging me that, yes, the topic is super-similar to a lot of other messages), but I signed up over the weekend and can’t seem to access the NextCloud-related services (files, calendar, contacts, music, and maps). They won’t accept my password, but also tell me that my account isn’t set up for a device login when I try that option.
If there’s a self-serve solution to this that I’ve overlooked, or need to wait longer, I apologize for wasting everybody’s time.
Related newcomer questions, though: I already have Mastodon and Matrix accounts elsewhere, so it’s maybe not as relevant for me, but the questions nag. Should I also already have accounts on those servers, or do I create those manually for the usual reasons? Likewise, should I use those accounts for some Open Desktop-related reason, such as getting announcements that I wouldn’t get at my existing Matrix profile?
Thanks! (Both for providing the services and whatever help I get.)
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### Author:  [@justinz](https://forum.opendesktop.org/u/justinz)
#### Post date: [August 9, 2024, 2:26am UTC](https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053/2 "2024-08-09T02:26:14Z")
It’s a known issue that we’re working on fixing as per [Can not log in to OpenDesktop.org Cloud](https://forum.opendesktop.org/t/can-not-log-in-to-opendesktop-org-cloud/21037). For now I’ve manually synchronised your accounts and you should be able to login to any of the other services, Nextcloud/Mastodon/Matrix now.
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### Author:  [@jcolag](https://forum.opendesktop.org/u/jcolag)
#### Post date: [August 9, 2024, 11:31am UTC](https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053/3 "2024-08-09T11:31:20Z")
Thank you! I apologize for not spotting that thread.
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### Author:  [@system](https://forum.opendesktop.org/u/system)
#### Post date: [August 10, 2024, 8:26pm UTC](https://forum.opendesktop.org/t/new-user-cant-log-into-nextcloud-etc/21053/5 "2024-08-10T20:26:36Z")
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