# Don't close threads after they're marked as closed

**URL:** <https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130>\
**Category:** Discussion Board and Community\
**Created:** [May 2, 2025, 7:37am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130 "2025-05-02T07:37:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![rokejulianlockhart](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/rokejulianlockhart/32/118054_2.png) [@rokejulianlockhart](https://forum.opendesktop.org/u/rokejulianlockhart)\
**Post date:** [May 2, 2025, 7:37am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/1 "2025-05-02T07:37:12Z")

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All it does is disincentivise ever utilising the feature, even if a particular comment deserves prominence in a thread due to its usefulness.

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**Author:** ![justinz](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/justinz/32/118829_2.png) [@justinz](https://forum.opendesktop.org/u/justinz)\
**Post date:** [May 4, 2025, 11:28pm UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/2 "2025-05-04T23:28:02Z")

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The forum is used for support, once the issue has been resolved there isn’t much else to discuss. Closing threads prevents them from being resurrected months or years in the future. People can always reference threads and they’re never deleted, so the information is not lost or hidden.

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**Author:** ![rokejulianlockhart](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/rokejulianlockhart/32/118054_2.png) [@rokejulianlockhart](https://forum.opendesktop.org/u/rokejulianlockhart)\
**Post date:** [May 5, 2025, 10:47am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/3 "2025-05-05T10:47:20Z")

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@justinz, doesn’t that merely disincentivise users to mask useful comments as solutions?

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**Author:** ![justinz](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/justinz/32/118829_2.png) [@justinz](https://forum.opendesktop.org/u/justinz)\
**Post date:** [May 6, 2025, 12:12am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/4 "2025-05-06T00:12:11Z")

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Useful comments are always welcome, but if a user reports an issue and the issue has been solved, then the thread can be closed. There is no more use for it. Users can create new threads for new issues that haven’t been solved and if relevant link to the existing closed discussion.

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**Author:** ![rokejulianlockhart](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/rokejulianlockhart/32/118054_2.png) [@rokejulianlockhart](https://forum.opendesktop.org/u/rokejulianlockhart)\
**Post date:** [May 6, 2025, 10:31pm UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/5 "2025-05-06T22:31:25Z")

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@justinz, perhaps my misspelling of “mark” as “mask” rendered my sentence somewhat incomprehensible – I meant that having solved threads close, but unsolved threads not close, would incentivise users like myself to simply never mark the thread as closed.

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**Author:** ![justinz](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/justinz/32/118829_2.png) [@justinz](https://forum.opendesktop.org/u/justinz)\
**Post date:** [May 7, 2025, 1:54am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/6 "2025-05-07T01:54:06Z")

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9/10 times it is me marking a thread as `Solved`, which closes it after 1 day, I believe. It’s more for me to know which threads I need to still look into.

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**Author:** ![system](https://forum.opendesktop.org/uploads/default/original/3X/a/d/ad3076071234bb6217475cbbbbb6f90348c090cd.png) [@system](https://forum.opendesktop.org/u/system)\
**Post date:** [May 8, 2025, 1:54am UTC](https://forum.opendesktop.org/t/dont-close-threads-after-theyre-marked-as-closed/21130/7 "2025-05-08T01:54:18Z")

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Closed on May 8, 2025, 1:54am UTC

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