# Can't upload a file **URL:** https://forum.opendesktop.org/t/cant-upload-a-file/21257 **Category:** Issues **Created:** [March 11, 2026, 9:29pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257 "2026-03-11T21:29:43Z") **Posts on this page:** 14 **Page:** 1
### Author: ![thevladsoft](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/thevladsoft/32/73004_2.png) [@thevladsoft](https://forum.opendesktop.org/u/thevladsoft) #### Post date: [March 11, 2026, 9:29pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/1 "2026-03-11T21:29:43Z")
I’m unable to upload a product. I gives me error 500. Even adding it as a URL fails. The file is 40Kb, so size is not the problem. ---
### Author: ![comexpertise](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/comexpertise/32/118606_2.png) [@comexpertise](https://forum.opendesktop.org/u/comexpertise) #### Post date: [March 11, 2026, 11:36pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/2 "2026-03-11T23:36:32Z")
I can confirm the issue, no more log to provide… ---
### Author: ![freshdoctor](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/freshdoctor/32/118607_2.png) [@freshdoctor](https://forum.opendesktop.org/u/freshdoctor) #### Post date: [March 11, 2026, 11:50pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/3 "2026-03-11T23:50:39Z")
Getting the same issue with a 0.2MB file ---
### Author: ![justinz](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/justinz/32/118829_2.png) [@justinz](https://forum.opendesktop.org/u/justinz) #### Post date: [March 12, 2026, 1:52am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/4 "2026-03-12T01:52:03Z")
Looks like our fileserver had a little hiccup, I’ve rebooted it and it is happier, can you please test an upload? ---
### Author: ![thevladsoft](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/thevladsoft/32/73004_2.png) [@thevladsoft](https://forum.opendesktop.org/u/thevladsoft) #### Post date: [March 12, 2026, 2:04am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/5 "2026-03-12T02:04:10Z")
Worked right now. Thanks. ---
### Author: ![justinz](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/justinz/32/118829_2.png) [@justinz](https://forum.opendesktop.org/u/justinz) #### Post date: [March 12, 2026, 2:15am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/6 "2026-03-12T02:15:42Z")
Thanks for your patience, I’m marking this as resolved. ---
### Author: ![moyash](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/moyash/32/117914_2.png) [@moyash](https://forum.opendesktop.org/u/moyash) #### Post date: [March 12, 2026, 4:42am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/7 "2026-03-12T04:42:53Z")
I’m facing the same issue ![Screenshot from 2026-03-12 06-38-49](https://forum.opendesktop.org/uploads/default/original/3X/4/d/4da709390028619f7fb3a0c87b9a37dd9ff0fea6.png) ---
### Author: ![dschinn-de](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/dschinn-de/32/117874_2.png) [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de) #### Post date: [March 12, 2026, 5:58am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/8 "2026-03-12T05:58:00Z")
The upload should be working again. ---
### Author: ![schlaefer](https://forum.opendesktop.org/letter_avatar_proxy/v4/letter/s/838e76/32.png) [@schlaefer](https://forum.opendesktop.org/u/schlaefer) #### Post date: [March 12, 2026, 8:42am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/9 "2026-03-12T08:42:35Z")
Can’t confirm here, still gets stuck. ---
### Author: ![freshdoctor](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/freshdoctor/32/118607_2.png) [@freshdoctor](https://forum.opendesktop.org/u/freshdoctor) #### Post date: [March 12, 2026, 8:46am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/10 "2026-03-12T08:46:35Z")
still stuck here as well ---
### Author: ![dr-mccoy](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/dr-mccoy/32/118752_2.png) [@dr-mccoy](https://forum.opendesktop.org/u/dr-mccoy) #### Post date: [March 12, 2026, 9:46am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/11 "2026-03-12T09:46:24Z")
still stuck 😢 ---
### Author: ![moyash](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/moyash/32/117914_2.png) [@moyash](https://forum.opendesktop.org/u/moyash) #### Post date: [March 12, 2026, 10:08am UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/12 "2026-03-12T10:08:08Z")
not solved yet. but the error code changed from (error:0) to (error:500) ![Screenshot from 2026-03-12 12-04-09](https://forum.opendesktop.org/uploads/default/original/3X/b/8/b8c10a48804274691348935a0b27e66be616602c.png) ---
### Author: ![dschinn-de](https://forum.opendesktop.org/user_avatar/forum.opendesktop.org/dschinn-de/32/117874_2.png) [@dschinn-de](https://forum.opendesktop.org/u/dschinn-de) #### Post date: [March 12, 2026, 1:40pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/13 "2026-03-12T13:40:58Z")
Service Update – File Uploads & Downloads Restored We identified and resolved an instability issue with our file storage system that was causing upload failures. The root cause was our S3-compatible storage mount becoming unstable under high load. We have reconfigured the service with improved retry handling, better connection management, and automatic recovery – so it should now be significantly more stable going forward. Everything should be working again. Please let us know in this thread if you still experience any issues. Sorry for the inconvenience! ---
### Author: ![system](https://forum.opendesktop.org/uploads/default/original/3X/a/d/ad3076071234bb6217475cbbbbb6f90348c090cd.png) [@system](https://forum.opendesktop.org/u/system) #### Post date: [March 13, 2026, 1:41pm UTC](https://forum.opendesktop.org/t/cant-upload-a-file/21257/14 "2026-03-13T13:41:11Z")
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